Privacy Policy
Suvarna (operated by Gangavathi Traders, "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you visit or shop on this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This may include:
- Name, email address, phone number and shipping/billing address
- Order history and product preferences
- Payment details, processed securely by our payment partners (we do not store full card numbers on our servers)
- Communications you send us, including via WhatsApp or email
We also automatically collect certain information when you browse our site, such as your IP address, browser type, device information and pages visited, using cookies and similar technologies.
How We Use Your Information
- To process and deliver your orders, including sending order and shipping confirmations
- To provide customer support and respond to your queries
- To send updates about your orders, offers and new products (you can opt out of marketing messages at any time)
- To improve our website, products and services
- To detect and prevent fraud, abuse and security incidents
- To comply with legal and regulatory requirements
Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember items in your cart, understand how our website is used and personalise your shopping experience. You can control cookies through your browser settings, though disabling them may affect how the site functions.
Sharing Your Information
We do not sell your personal information. We may share it with:
- Trusted logistics and delivery partners, to fulfil and ship your orders
- Payment gateways and processors, to complete transactions securely
- Service providers who help us run our website, email and customer support
- Government or regulatory authorities, where required by law
Data Security
We use reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also unsubscribe from marketing emails at any time using the link in those emails, or by writing to us.
Children's Privacy
Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us via WhatsApp at +91 97312 67236 or through our Contact page.