Shipping policy

Delivery Areas

We currently deliver across India through our trusted courier and logistics partners. Serviceability for a particular pin code is confirmed automatically at checkout.

Order Processing Time

Orders are typically processed and packed within 1-2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next working day. During sale periods or festive seasons, processing may take slightly longer due to higher order volumes.

Shipping Charges

  • Free delivery on all prepaid and COD orders above Rs.999
  • A nominal shipping fee applies to orders below Rs.999, calculated at checkout based on your location and order weight
  • Bulk and wholesale orders may have separate shipping arrangements - please call +91 97312 67236 for a custom quote

Estimated Delivery Time

Once dispatched, most orders are delivered within 3-7 business days, depending on your location:

  • Karnataka & neighbouring states: 3-5 business days
  • Rest of India: 5-7 business days
  • Remote or difficult-to-access areas: may take a few additional days

These timelines are estimates and not guarantees. Actual delivery may be affected by courier delays, weather conditions, regional restrictions, or other events outside our control.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation with tracking details via SMS, email and/or WhatsApp, so you can follow your package until it reaches your doorstep.

Delayed or Lost Shipments

If your order hasn't arrived within the estimated delivery window, please contact us with your order number via WhatsApp at +91 97312 67236 or through our Contact page, and we will track it down with our courier partner and keep you updated.

Bulk & Wholesale Orders

For bulk or wholesale orders (retailers, hotels, caterers, institutions), delivery timelines and charges may differ from standard retail orders. Please reach out to us directly at +91 97312 67236 for wholesale rates and dispatch schedules.

Contact Us

For any shipping-related questions, write to us via WhatsApp at +91 97312 67236 or through our Contact page.